Shipping policy

Shipping Policy — cxrty.moto

Last updated: 11 August 2026

At cxrty.moto, we want your order to reach you safely and smoothly. Please read the information below before placing your order.

Order Processing

All orders are carefully prepared and processed after your purchase has been successfully completed.

Please allow [10–15 business days] for your order to be processed and dispatched. Processing times may be slightly longer during busy periods, product launches, or promotional events.

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Shipping Times

Estimated delivery times begin once your order has been dispatched:

UK: [10–15 business days]
Europe: [10–15 business days]
International: [15–25 business days]

Please note that these are estimated delivery times, not guaranteed delivery dates. Delays can occasionally occur due to courier services, customs, weather, or other circumstances outside of our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

Any applicable shipping promotions will be clearly stated on our website or through our official social media channels.

Tracking Your Order

Where tracking is available, you will receive tracking information once your order has been dispatched.

If your tracking information has not updated for several days, please allow some additional time for the courier's system to update.

Incorrect Address

Please make sure your delivery information is correct before completing your order.

If you provide an incorrect or incomplete address and your order is returned to us, additional shipping charges may apply before we can resend it.

Delayed or Missing Orders

If your order has not arrived within the expected delivery window, please contact us at [cxrtymoto@gmail.com] with your order number.

We will do our best to help locate your package and work with the relevant delivery service where necessary.

Please note that cxrty.moto cannot be held responsible for delays caused by circumstances outside our reasonable control.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible.

We may ask you to provide photographs of the packaging and the damaged item so that we can investigate the issue and determine the appropriate resolution.